Your Always-On Access Center AI Workforce built for healthcare
Boost patient satisfaction while slashing costs through AI agents handling routine scheduling and inquiries, and real-time coaching for staff.
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AI Scheduling Agent
30%+ appointment and referral conversion increase
AI Agent
~38% boost in staff 
performance
AI Agent
70%+ automation of routine interactions
AI Scheduling Agent
30%+ appointment and referral conversion increase
AI Agent
~38% boost in staff 
performance
AI Agent
70%+ automation of routine interactions
AI Scheduling Agent
30%+ appointment and referral conversion increase
AI Agent
~38% boost in staff 
performance
INTRODUCING Comet by innovaccer
The AI Access Center that benefits everyone
Patients
No more phone tag or frustration. Comet helps you get the right care, the first time—faster, easier, and on your terms.
Staff
Give your team their time back. Comet automates routine work and supports service agents with AI to resolve complex needs faster.
Organizations
Improve access, cut wait times, and lower costs. Comet connects your systems and streamlines operations, without adding headcount.
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Smarter Access Starts Here
Comet handles the heavy lifting across every channel while your staff focuses on interactions that need human touch.
Omnichannel AI Agents
AI Copilots
Automation & Pre-built Workflows
Live Agent Desktop
ROI Analytics Dashboard
Deliver seamless,
automated across channels
AI agents resolve patient needs quickly and consistently across any channel, triaging calls with context and escalating only when necessary.
Empower human agents with real-time assistance
AI copilot surfaces relevant data, suggest next steps, and automates routine tasks so staff can focus on faster, more confident resolutions.
Automate common workflows
Powerful automation engine applies over 6k granular data rules to streamline requests, reduce friction, and scale operations.
One unified workspace for  communication and AI-powered support
Combine channels, clinical history, and next steps into a single interface that simplifies every interaction.
Track impact in real time across deflection, resolution, & performance
Analytics dashboards and ROI insights measure outcomes across your operations, offering insight into resolution and satisfaction.
Smarter Access Starts Here
Comet handles the heavy lifting across every channel while your staff focuses on interactions that need human touch.
Omnichannel AI Agents
Deliver seamless, automated across channels
AI agents resolve patient needs quickly and consistently across any channel, triaging calls with context and escalating only when necessary.
AI Copilots
Empower human agents with real-time assistance
AI copilot surfaces relevant data, suggest next steps, and automates routine tasks so staff can focus on faster, more confident resolutions.
Automation & Pre-built Workflows
Automate common workflows
Powerful automation engine applies over 6k granular data rules to streamline requests, reduce friction, and scale operations.
Live Agent Desktop
One unified workspace for  communication and AI-powered support
Combine channels, clinical history, and next steps into a single interface that simplifies every interaction.
ROI Analytics Dashboard
Track impact in real time across deflection, resolution, & performance
Analytics dashboards and ROI insights measure outcomes across your operations, offering insight into resolution and satisfaction.
Your Unified Digital Workforce
Patients
Patients reach out with a variety of needs - from appointment changes to prescription refills to insurance questions. Comet’s AI agents classify, respond, and route requests in real-time across voice, SMS, and chat, handling simple tasks automatically and escalating complex ones.
Resolutions
Comet intelligently routes patient inquiries based on complexity — resolving simple tasks end-to-end with AI agents, and escalating more nuanced needs to human agents equipped with an AI copilot. This ensures every interaction is handled promptly, accurately, and with the right level of support.
Leading Healthcare Organizations Choose Comet by Innovaccer
30%

Increase in patient volumes

“We’ve streamlined our spend, so we’re able to deliver the same results with less dollars. They provide accessible data and are able to connect it in a way that’s meaningful. It’s made a big difference for our performance and spend.”
Michael Shepherd
SVP of Marketing and Communications, Franciscan Health
28%

Decrease in average call handle time

$19.2m

Annualized value realized

“The partnership with Innovaccer has been strong. From the beginning, I think that we were treating each other as partners as opposed to a vendor-customer.”
Seth Selkow
Senior Director, Franciscan Health
128k

Additional primary care appointments scheduled

INTEGRATIONS
Maximize Patient Access By Connecting Critical Systems
Connect EHR, telephony, and other data sources to provide seamless flow between your systems
Featured integrations
Your Data Is Secure And Private: Truly Built For Healthcare
Healthcare demands privacy, accuracy, and security. Our HITRUST-certified and HIPAA-compliant healthcare access center ensures safe and seamless patient engagement.
Data is not shared with any other third party
We adhere to HIPAA, HITRUST, and SOC 2 regulations to safeguard all sensitive information.
Data stays within our private networks
All of your data—including your user prompts, outputs, knowledge bases, clinical guidelines, and patient data never leaves our cloud
Data is not used to train other models
It will never be used to train any other AI model but yours.
Fuel Access Center Performance
 with the Power of Comet
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